What Is a Managed Security Service?


Managed security service (MSS) is an array of cybersecurity services and assistance, like managing and monitoring intrusion detection systems and firewalls as well as conducting penetration and vulnerability assessments and audits as well as overseeing patch management and upgrades; as well as assisting in establishing rules and protocols that help minimize the risk of a data breach. MSS providers offer cybersecurity expertise as well as assistance with regulatory compliance issues such as HIPAA, PCI DSS and ISO.

Premium MSS solutions offer technologies like security information and events management (SIEM), cloud access security brokers and container security. Many of the best MSSPs have 24/7 monitoring through their security operations center and threat intelligence that amplifies the context of threats, as well as proactive threats hunting.

MSS can also assist clients to determine the impact of security weaknesses on business functions such as availability and performance. This can help them avoid costly cyberattacks and improve their overall security level.

In addition to providing security solutions, a lot of the most reputable MSSPs provide a full array of managed IT services, such as network monitoring, remote support and security policy design. They often offer one central dashboard to provide greater visibility into all their clients’ devices and applications. They also offer backup and recovery services to protect data in the event of an accident. They may also help with security and governance of data through tools like encryption and data loss prevention.

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